Despatch Administrator

Job Title: Dispatch Administrator
Department: Logistics / Operations
Location: Park Royal, London
Reports to: Dispatch Manager / Logistics Supervisor
Working Hours: Monday-Friday, regular office hours (to be confirmed)
Pay Rate: -13.00 per hour

Proactive Global is currently looking for a Dispatch Administrator to join one of our customers based in the Park Royal area.

Job Purpose:

To ensure the accurate and efficient dispatch of goods to customers and sites, maintaining up-to-date records, coordinating with internal departments and external carriers, and supporting the smooth operation of the logistics function.

Key Responsibilities:

• Prepare and process dispatch documentation, including delivery notes, shipping labels, and invoices.
• Coordinate dispatch schedules with warehouse staff, drivers, and couriers.
• Accurately input data into stock and dispatch systems (e.g., ERP, WMS).
• Track and monitor outgoing shipments, resolving any delivery or documentation issues.
• Liaise with customer service and sales departments to ensure timely order fulfilment.
• Maintain filing systems (digital and/or physical) for dispatch records.
• Perform regular checks to ensure accuracy of dispatch records against physical stock.
• Ensure compliance with all relevant transport, customs, and health & safety regulations.
• Support inventory control through periodic stock checks or cycle counting.
• Handle customer or internal queries related to delivery and dispatch.

Key Skills & Competencies:

• Strong organisational skills and attention to detail.
• Proficient in Microsoft Office (especially Excel and Outlook).
• Experience using ERP/WMS systems (e.g., SAP, Oracle, Sage) is desirable.
• Effective communication skills, both written and verbal.
• Ability to work under pressure and meet tight deadlines.
• Problem-solving and multitasking capabilities.
• Team player with a proactive approach.

If you wish to be considered for this role and have the above skills, please apply via this advert or send your CV to Joanna at (url removed).

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.