Desktop Support Technician - Hull

Overview

IT Desktop Support Technician – £30,000/£35,000 per annum – HullPrincipal IT are working with a leading UK food producer that are looking for an IT desktop support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software.Reporting to the IT Manager, the role will be site based, five days a week (Monday–Friday).Key Responsibilities

Build/install PCs and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standardsMaintain PCs and peripheral devices with Planned Preventative MaintenanceTroubleshoot and resolve technical issues related to hardware, software, networking and peripheral technologyResponsible for the update of the IT Helpdesk ticketing system by maintaining accurate records in respect of actions taken, histories and updating information on the system as and when requiredCreate tickets to record technical issues and solutions, escalating issues to senior team members when necessaryResponsible for the ongoing patch and vulnerability management of many of the company devicesContinually adding to the knowledge database to ensure all technical documentation is fully up to date and relevantRequirements

Proven work experience as a Desktop Support Engineer, Technical Support or similarGood language and communication skillsCertifications in Microsoft/CompTIA/ITIL and Cisco would be advantageousFamiliarity with Office 365, Network troubleshooting and MS IntuneExcellent problem solving and multitasking skillsStrong experience of working with Microsoft Windows OS with some experience of Android/iOSAbility to work as part of a teamThe Package

If successful our client is offering a salary between £30,000 - £35,000 per annum, favourable holiday allowance, company contributed pension scheme.How to Apply

If you are interested in hearing more about this IT desktop support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on ..... full job details .....