https://jobs.co.uk/job/desktop-support-analyst-brightwell--fd976912-b488-403d-82c4-445580dc3665 RSS feed for Desktop Support Analyst at Brightwell. en-gb Fri, 14 Aug 2026 22:18:33 GMT https://jobs.co.uk/job/desktop-support-analyst-brightwell--fd976912-b488-403d-82c4-445580dc3665 https://jobs.co.uk/job/desktop-support-analyst-brightwell--fd976912-b488-403d-82c4-445580dc3665 Fri, 14 Aug 2026 11:52:02 GMT Location: Derby | Salary: 10000-500000 Annual | Type: Permanent | Join Our Team as a Desktop Support AnalystLocation: Derby An exciting opportunity has come available for a Desktop Support Analyst to join the growing team at Brightwell. In this key role, you will be responsible for providing deskside assistance to Brightwell users, providing an onsite point of contact for 3rd parties and providing assistance with IT related issues. Additionally, the Desktop Support Analyst will maintain strong communication lines between Brightwell, the third-party vendors and the business adhering to Brightwell practices.The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.What you''ll do:Provide onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively.Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery.Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality.Act as the second point of contact for escalated ... Permanent