Desktop Support Analyst - 2nd Line

Desktop Support Analyst - 2nd LineLocation: Hybrid - Croydon Head Office (From 2 days per week) and RemoteSalary: £35,000 to £36,500 per annum plus Civil Service Pension and other benefitsTenure: Permanent - Unfortunately we are unable to consider applicants that require sponsorship for this positionPosition type: Full TimeAt the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK. Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system-playing a vital role in strengthening retirement security nationwide. We''re looking for a Desktop Support Analyst to join our busy Service Delivery team to become a critical customer-facing member of the Department. The key responsibility includes providing exceptional service delivery and user experience in a Microsoft 365 (M365) cloud-first environment. No day is ever the same; ..... full job details .....