https://jobs.co.uk/job/deskside-technician-inverness-ecs-resource-group-ltd--b6db9f3a-9d34-4ede-8296-b3521c7fc2d4 RSS feed for Deskside Technician - Inverness at ECS Resource Group Ltd. en-gb Thu, 10 Sep 2026 22:38:04 GMT https://jobs.co.uk/job/deskside-technician-inverness-ecs-resource-group-ltd--b6db9f3a-9d34-4ede-8296-b3521c7fc2d4 https://jobs.co.uk/job/deskside-technician-inverness-ecs-resource-group-ltd--b6db9f3a-9d34-4ede-8296-b3521c7fc2d4 Thu, 10 Sep 2026 11:53:49 GMT Location: Inverness | Salary: 30000.00-30000.00 Annual | Type: Permanent | Deskside TechnicianLocation: InvernessSalary: Up to 35,000 Per Annum I am working with one of the leading Managed Services Providers in the UK who have an excellent track record of supporting private and public sector clients all over the UK. They are a business with an excellent track record in transforming organisations via high-performance technology solutions. Their people are at the very heart of what they do as they enable workflow, remove barriers and empower users all over the UK. They are currently looking for a Deskside Technician to join their team and act as an escalation point for issues which cannot be resolved at 1st Line level. The successful applicant will provide in-depth diagnosis and technical resolutions of IT problems for the end users and customers. Key Responsibilities Take ownership of incidents and service requests from initial contact through to resolution.Troubleshoot and resolve desktop and end user issues, helping to keep users productive and minimise downtime.Investigate issues thoroughly and escalate more complex problems to the 3rd Line team where required.Keep users updated throughout, providing clear communication and a high standard of customer ... Permanent