https://jobs.co.uk/job/deskside-technician-ecs-resource-group-ltd--e69b1bf5-a661-4eed-8d29-6b456a571cbc RSS feed for Deskside Technician at ECS Resource Group Ltd. en-gb Tue, 02 Jun 2026 08:13:58 GMT https://jobs.co.uk/job/deskside-technician-ecs-resource-group-ltd--e69b1bf5-a661-4eed-8d29-6b456a571cbc https://jobs.co.uk/job/deskside-technician-ecs-resource-group-ltd--e69b1bf5-a661-4eed-8d29-6b456a571cbc Tue, 26 May 2026 23:00:00 GMT Location: North Hykeham | Salary: £27000 - £30000/annum | Type: Permanent | Deskside Technician We are looking for an experienced Deskside Technician to provide hardware and software support both remotely and on-site, ensuring services are delivered in line with agreed Service Level Agreements (SLAs). This role requires flexibility, with core hours spent supporting users across customer environments. Key Responsibilities Replace desktops, laptops, and monitors on a like-for-like basis to minimise user disruption Perform break-fix support across all desktop equipment Carry out IMAC (Install, Move, Add, Change) activities Manage and complete assigned tickets, maintaining regular communication with scheduling teams Diagnose and resolve technical issues using available tools and expertise Deliver timely, high-quality solutions while keeping users informed and escalating where necessary Follow documented procedures and maintain accurate, up-to-date records Support additional tasks and ad hoc assignments as required Adhere to health & safety policies and relevant compliance standards Remain vigilant to security risks and follow reporting procedures where needed Skills & Knowledge Strong PC literacy with a solid understanding of Windows ope... Permanent