https://jobs.co.uk/job/deskside-support-x4-square-one-resources--91922312-df2a-4e4e-b17f-5d2a434c5659 RSS feed for Deskside Support X4 at Square One Resources. en-gb Sat, 25 Jul 2026 21:14:32 GMT https://jobs.co.uk/job/deskside-support-x4-square-one-resources--91922312-df2a-4e4e-b17f-5d2a434c5659 https://jobs.co.uk/job/deskside-support-x4-square-one-resources--91922312-df2a-4e4e-b17f-5d2a434c5659 Fri, 24 Jul 2026 11:51:58 GMT Location: Edinburgh | Salary: 120.00-120.00 Daily | Type: Contract | Job Title: Deskside Support (5x a week on site) Location: Edinburgh 5x a week Salary/Rate: £147 Daily Start Date: 01/08/2026 Job Type: Initial 6 month (likelihood of extension) contract Inside IR35Company Introduction We have an exciting opportunity now available with one of our financial services clients! They are currently looking for a skilled Deskside support to join their team for an initial six-month contract.What you will be doing:Provide on-site desktop support for end usersTake end-to-end ownership of incidents and service requests to ensure timely resolution.Coordinate with cross-functional IT teams for issue resolutionSupport user onboarding, including device setup and account provisioningManage incidents and service requests using ITSM tools (eg, ServiceNow)Ensure accurate ticket logging, categorisation, and resolution trackingAdhere to SLAs and follow ITIL-based processesPrioritise and resolve issues based on business impactInstall, configure, and troubleshoot Windows laptops and desktopsSupport multi-monitor setups and peripheral devicesTroubleshoot hardware, software, and network connectivity issues.Provide support for collaboration tools (eg, Microsoft 365, Teams)Su... Contract