https://jobs.co.uk/job/deskside-support-engineer-ecs-resource-group-ltd--6c96af1d-2373-4ed8-a7b7-c53ec8e4f4a1 RSS feed for Deskside Support Engineer at ECS Resource Group Ltd. en-gb Tue, 25 Aug 2026 19:33:04 GMT https://jobs.co.uk/job/deskside-support-engineer-ecs-resource-group-ltd--6c96af1d-2373-4ed8-a7b7-c53ec8e4f4a1 https://jobs.co.uk/job/deskside-support-engineer-ecs-resource-group-ltd--6c96af1d-2373-4ed8-a7b7-c53ec8e4f4a1 Mon, 24 Aug 2026 23:00:00 GMT Location: Manchester | Salary: £30000 - £35000/annum | Type: Permanent | Deskside Support Engineer Salary: -30,000 - -35,000 Location: Manchester (Onsite) We''re seeking a Deskside Support Engineer to join an onsite IT team, providing hands-on support to end users and resolving technical issues that cannot be solved remotely. Key Responsibilities Provide onsite support for Windows 10/11, Microsoft 365, Outlook, and Teams. Diagnose and resolve hardware, software, peripheral, and user issues. Build, image, configure, and deploy laptops, desktops, and mobile devices. Support hardware refreshes, device rollouts, and new starter setups. Manage Active Directory accounts, password resets, and user administration. Troubleshoot printers, AV equipment, meeting room technology, and basic network issues. Update and manage tickets through the ITSM system, ensuring excellent communication with users. Support endpoint security tools including Microsoft Defender, antivirus, and device encryption. Essential Skills Experience in Deskside, Desktop, or 2nd Line Support. Strong knowledge of Windows 10/11 and Microsoft 365. Experience with device builds, imaging, deployment, and hardware support. Active Directory administration experience. Knowledge ... Permanent