Deskside Support Engineer

Deskside Support EngineerLondon, City £highly competitive plus bonus plus benefits Deskside Support Engineer is sought by prestigious global financial services organisation. This role will see you joining a fast-paced, high-performance environment where technology underpins every decision from the trading floor to the boardroom. This is more than a typical support role. You''ll be the go-to engineer for senior stakeholders, providing white-glove support across hardware, software, and business-critical applications such as Bloomberg, FactSet, and Salesforce. Key Responsibilities: Provide deskside and remote technical support across Windows, Office 365, and network systems Troubleshoot and resolve complex hardware and software issues efficiently Deliver high-quality, customer-focused support to end users, including senior stakeholders Support and maintain business applications such as Bloomberg, FactSet, Salesforce, and Zoom Administer and maintain Active Directory, Exchange, and endpoint security tools Configure and deploy HP and Lenovo laptops, desktops, and peripherals Contribute to IT projects including upgrades, migrations, and new technology rollouts Collaborate with regional and global IT teams to ensure consistent service standards Conduct proactive floor walks to build relationships and identify potential issues early Key Requirements: Proven experience in a deskside or technical support role within professional or financial services Strong knowledge of Windows ..... full job details .....