Desk Side Analyst

Location: London, Corsica Street, Islington - with travel Salary: £30,264 to £41,613 per annum Hours: 36 hours per week Contract Type: Permanent This is an exciting time to join our team, Employer of the YearHousing Heroes awards 2025and Winner 2026 Inspiring Places to Work UK and Ireland If you have exceptional customer service skills and want to make a real difference to peoples lives then this could be just what you''ve been looking for! You must have experience of running IT clinics / tech bars / drop in sessions or offering a significant amount of face to face hands on IT support to different internal customers including regular VIP support. With a working knowledge of Microsoft technologies: Windows operating systems, M365, network fundamentals, printers and cloud printing solutions, tablet and mobile support (Android and iOs), you''ll play a vital role in the team, troubleshooting hardware and software issues and maintaining end user devices. The role will be based from our office in Islington with regular travel to sites throughout London and the Home Counties. You''ll provide on-site technical support and assistance to customers at the group''s offices, sheltered housing schemes (known as LiveSmart) and other locations within the region where Clarion provides corporate IT services. You''ll be working closely with the Service Desk and other IT teams to deliver high quality location-based support. With a good working knowledge of core IT service management ..... full job details .....