Design Researcher - UX Researcher (Financial Wellbeing)

Job title: Design Researcher - Financial WellbeingLocation: London - 2 days per week onsiteContract: 6 Months - potentially for extensionSalary: Circa - 84k - 86k AnnualHours: 35 hours, full time About this opportunity we value Design Research. We''re a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions maybe you''re an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We''ll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers. We''re looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. You''ll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work we aim to transform moments of worry into moments of hope to help them back on their feet. This non-aspirational experience context often differs from other parts of financial services and the ..... full job details .....