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Contract

Design Researcher

Pontoon
City
money-bag £10000 - £500000 Annual
Posted: 16 October 2026 (3 days ago)
Closing date: 15 November 2026
Ref: 3195352181

Job Advertisement: Design ResearcherLocation: Leeds with flexibility to work from Manchester, Bristol, or Edinburgh.Working Pattern: Hybrid- 2 days per week onsite.Contract length: 6-months with potential extensionThe Opportunity Our client is seeking an experienced Design Researcher to contribute to a high-profile digital transformation programme within the financial services sector. This is an exciting chance to help teams understand customer needs and behaviours, ensuring that customer insight drives product and business decisions from discovery through to delivery.In this pivotal role, the Design Researcher will manage complex participant recruitment and research panel activities, engaging a diverse range of participants, including those from hard-to-reach or specialist customer groups. This is a fantastic opportunity to deliver high-quality research outcomes that will shape the future of the organisation''s products and services.What We''re Looking For:Proven experience in managing complex participant recruitment and research panels.Strong experience in Design Research, UX Research, or User Research.Excellent qualitative research skills and a solid background in usability testing.Experience sourcing participants with specific demographic, behavioural, or financial profiles.Strong stakeholder management and communication skills.Ability to translate research findings into clear actions and recommendations.Experience working within Agile product teams.Knowledge of both ..... full job details .....

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