Deputy Shift Lead

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Deputy Shift Lead to join the team located in London. About the Role: As a CBRE Deputy Shift Lead, you will oversee the team that resolves and completes day-to-day work orders to meet customer satisfaction.This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. Role Responsibilities: Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure effective delivery of services. Provide holiday, training and sickness cover for other members of the shift team. Review work logs and outstanding items through the in-house system to ensure completion. Ensure that all contractors and staff comply with all company, client safety, and security requirements. Seek out new vendors and maintain relationships with current ones. Assist with the development of critical services training programs. Point of contact for client and management escalation. Share expertise and industry experience with the team to help resolve operational problems. Evaluate Planned Preventative Maintenance assessments of plant and equipment and make recommendations on improvements and upgrades. Confirm all out-of-line situations are documented with incident reports. Resolve complex problems and ..... full job details .....