Deputy Manager : Outreach Services

Deputy Manager - Outreach Services We are seeking an experienced and compassionate leader to help drive high quality outreach services supporting people sleeping rough to move towards safety and stability.Position: Deputy Manager - Outreach ServicesSalary: £32,439 - £35,909 per annum Contract: PermanentHours: 37 hours per week (including some evenings, weekends and bank holidays on a rota)Location: Southend on SeaClosing date: 12th May 2026About the roleThis is a key operational leadership role within a frontline outreach and homelessness service. Working closely with senior colleagues, you will ensure a coordinated, person centred approach across street outreach, day services and accommodation pathways. You will have operational responsibility for outreach and navigator services, ensuring people sleeping rough are identified, supported and moved off the streets into appropriate accommodation and support as quickly and safely as possible.Key responsibilities include:Leading and overseeing outreach and navigator services, ensuring effective street-based work and pathway managementMaintaining oversight of risk, safeguarding and complex cases, providing clear leadership and decision-makingLine managing, supervising and supporting outreach staff, peer mentors and volunteersEnsuring high-quality, trauma informed and psychologically informed practiceOverseeing rotas, staffing levels, service delivery quality and performance monitoringWorking in partnership with local authorities, ..... full job details .....