Deputy Hotel Manager 0127

A Unique Learning and Hospitality Environment Foxes Hotel is a small, high-quality hotel based within Aurora Foxes, a specialist college supporting young people with additional needs to develop vocational and life skills alongside delivering an excellent guest experience. We are looking for a hands-on Deputy Hotel Manager to support the smooth day-to-day running of the hotel and act as Manager on Duty when required. This is a practical, operational leadership role, ideally suited to someone with hospitality supervisory or duty management experience who enjoys being visible, guest-facing and part of a close-knit team Your Role As Deputy Hotel Manager, you will support the Hotel Manager in the smooth day-to-day operation of the hotel, acting as a visible, hands-on presence across all areas. This is an operational role, focused on delivery, consistency and supporting the team on shift. You will step in as Manager on Duty when required, including evenings and weekends, ensuring standards are maintained and guests receive a positive experience. You will: Support daily operations across front of house, housekeeping and guest areasAct as Manager on Duty during allocated shifts and in the Hotel Manager''s absenceProvide on-shift guidance and support to team members and studentsHandle guest enquiries, check-ins and day-to-day issues in a calm and professional wayMaintain high standards of service, cleanliness and presentation throughoutEnsure health and safety, safeguarding and ..... full job details .....