Deputy Hospital Manager - Victoria Animal Hospital

Description Contract: Permanent, full time (42 hours per week) Salary: £31,830 - £37,012 p/annum plus £3,954 London Weighting Allowance Location: Victoria Animal Hospital, London Closing date: Sunday 12th April 2026 Interview dates: 29th and 30th April 2026 Help us change lives one pet at a time. Blue Cross is a leading animal welfare charity dedicated to improving the lives of pets and the people who love them. Our veterinary hospitals provide essential care to pets whose owners might otherwise struggle to afford treatment and we re now seeking a compassionate, organised, and forward-thinking Deputy Hospital Manager to help us continue this vital work. More about the role As Deputy Hospital Manager, you will support the Hospital Manager in overseeing all aspects of the hospital s daily operations while contributing to long-term planning and service development. This role is ideal for someone currently working as a Practice Manager or Head of Receptionist in a clinical setting who is ready to step into a broader, mission-driven leadership opportunity. You will provide direct line management for our receptionists, administrators and van drivers, taking responsibility for recruitment, induction, rotas, training and performance management. Ensuring our reception teams deliver consistently excellent service will be central to your role. You will also ensure all financial processes from cashing up to payment plans and debt collection are completed accurately and in line ..... full job details .....