Deputy Head Housekeeper

About the role:As the Deputy Head Housekeeper of the team at 11 Cadogan Gardens and The Chelsea Townhouse - the only Relais and Chateaux properties in London.The Deputy Head Housekeeper works as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations from arrival right through departure, to ensure that every guest wants to return. You are the reason our Guests keep coming back for more.Aim of the roleTo assist and support the Head Housekeeper maintaining the high standards in the Housekeeping department.Responsibilities:To assist and support the Head Housekeeper.To show ownership and ensure that the Housekeeping Department work to the Company specifications and standards.To take ownership and ensure that disciplinary procedures are carried out as and when appropriate.To liaise with the Head Housekeeper to ensure that materials are bought at competitive rates and stocks are correct.To take ownership and assume overall responsibility in the Head Housekeeper''s absence.What''s In It For You?Monthly service charge29 days of annual leave, including bank holidaysRegular team gatherings and appreciation eventsComplimentary team mealsExclusive team rates and friends and family rates at our Iconic Luxury HotelsExclusive team rates with Relais and Chateaux properties worldwideExclusive team rates with London and Regional properties worldwideDiscounts on spa treatments and productsDiscounts on all food and beverage offerings including the Cookery School at Chewton GlenSpecial gifts based on length of serviceTeam referral programmeHealth cash planComplimentary dry cleaningParticipation in the cycle-to-work schemeAccess to our employee assistance programmeand so much more.If you find the buzz and pace of hospitality exciting and feel comfortable working under pressure, please Apply Now, we''d love to hear from ..... full job details .....