Deputy Care Manager

Deputy Care Manager

Department:

ManagementEmployment Type:

Permanent - Full TimeLocation:

Ilkeston and Long EatonCompensation:

£36,000 / yearDescription

SummaryLocation:

Based at our Ilkeston office - Kensington Business Park, The Cottage (Unit 10, Ilkeston DE7 5NY).Areas that our branch covers:

We cover most of the Ilkeston and Long Eaton areas which covers roughly a 3 mile radius from the centre of each place.Contract:

Full-time, permanent roleSalary:

£36,000 per yearThe roleThis is a senior management opportunity to support the Registered Manager in the day-to-day running of our care service. As Deputy Manager, you will support in leading a team of 50 care staff and ensure the delivery of exceptional, person-centred care to a caseload of clients. You’ll be responsible for quality assurance, staff performance management, compliance, safeguarding, and care planning. You will also act as the Registered Manager’s delegate during their absence.Key Responsibilities

Care Team ResponsibilitiesProvide clear, supportive leadership to a portion of our care team. Mentor staff, providing guidance, feedback, and opportunities for developmentManage performance, absence reviews, visa and developmental reviews for a portion of the care teamConduct spot checks, fit-to-care assessments, and disciplinary processesMaintain accurate records on our staff management digital systems (People Planner and E-days)Share on-call duties with the office management team on a 5-week rolling basis, including evenings and weekends (the role includes on-call duties, which are reflected in the overall salary package)Contribute to management meetings and agenda preparation alongside the Registered ManagerClient ResponsibilitiesOversee a caseload of clients to ensure their care plans are regularly reviewed and high standards are maintainedSupport the Registered Manager with complaints, incidents, and safeguarding concerns, ensuring timely investigations and improvementsComplete 6-month client reviews and update care plans accordinglyCarry out eMAR audits and oversee medication updatesSupport new client onboarding by completing assessments, risk assessments, and care plansMaintain accurate records on our client management digital system (Access Care Planning and PeoplePlanner)Attend external meetings and represent Avanti in a professional mannerProvide feedback to the care team based on client reviews and observationsSupport the day-to-day operation of the office and liaise with external professionalsSkills, Knowledge and Expertise

Personal skillsA good listenerAn experienced manager and leader of a teamProactiveSupportive, caring and empatheticHonest, kind, and capable of setting professional boundariesResponsiveOpen to learning and driving your own developmentA strategic problem solverAble to manage your time effectivelyOrganised and capable of managing multiple responsibilitiesCommitted to your workAspiring to progress in the sectorProfessionalFlexible - this sector is unpredictable!Essential experience requirements:At least

1 year

of direct hands-on care experience supporting individuals in a health or social care settingA minimum of

4 years

of management experience in the health and social care sectorLevel 5 Diploma in Health and Social Care

(or willingness to work towards it) or equivalent qualificationStrong experience in IT systems

relevant to care management (e.g., digital care planning, rota software, email, and online calendars)Strong

written communication and time

management skillsFull

UK driving licence

and own vehicleLive within reasonable distance of the branch

(ideally a 30-40 minute drive)Benefits

What we offerCompetitive salary

package and opportunities for progressionOngoing

training and professional developmentCommitment to training and personal growthA

supportive, family-run environment

dedicated to the wellbeing of both clients and staffThe chance to be part of a

growing team focused on delivering ..... full job details .....