Deputy Branch Manager

CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler. We are looking for a dynamic and experienced Assistant Branch Manager to join our team. Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with, management, administration, and processes associated with a vibrant retail environment and associated stock and people management. Key Responsibilities: Alongside the Branch Manager, motivate your branch team to achieve sales targets and meet key performance indicators (KPIs). Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone. Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge. Required Qualifications: Proven experience in a supervisory or management roleStrong leadership and team management skills.Excellent customer service and sales skills. Knowledge of interior design trends and products.Strong organisational and administrative skills. Preferred Skills: Experience with stock management and retail ..... full job details .....