Negotiable
Who are we?Hydraquip are the UK’s largest independent onsite hose replacement company, offering a 24/7 365-day service nationwide. We have been established for over 30 years and have ambitious plans for further growth in the coming years. Our hydraulic trade counters carry a comprehensive stock of fluid power products from stock to offer an instant over the counter response, with access to 70,000+ products available for next day delivery. Each hydraulic trade counter has been built with dedicated production facilities to allow the manufacture of a one off, or high volumes of hydraulic hose assemblies with optional testing, labelling, bagging or including them into multi components kits.To support our growth plans, we are planning to recruit additional members to our team in Lanark.A day in the life of a Branch AssistantOur Branch Assistant are hands-on and work closely with the Branch Manager and in day-to-day depot operations. A part of your day will be serving both new and existing customers from our thriving trade counter, always delivering excellent service and driving sales where possible. You will be using our computer system to locate stock and process customer orders and provide timely and accurate pricing.Your duties will also include:Assisting and actioning customer enquires
Processing of sales orders and quotations
Identifying, sourcing and component selections for projects
Assist with depot stock control and distribution of van stock items for service engineers
Day to day operation of hydraulic trade counter
Assist with the promotional of products and services
Provide prompt customer service to the highest standards
Completing general administration duties
Logistics co ordination of a small number of Mobile breakdown vans
Who we are looking for:You will need a hands-on, customer focused approach and be confident and happy to serve customers on a busy trade counter and proactively engage with potential future customers. As our Depot Assistant, you will have had previous experience in a similar customer facing role, perhaps in another industry.Whilst not essential, previous knowledge of hydraulic and pneumatic components will be a distinct advantage.Driving licence is not essential but will be a substantial advantage, as form time to time, we may need you to assist with deliveries to our customers/engineersWhat’s in it for you?Basic salary of£27,000
Annual salary review and regular appraisals
Additional holiday purchase scheme
Employee Assistance Programme (free 24/7 support helpline and up to 6 counselling sessions)
1 paid volunteering day per year
Employee discounts with major retailers (including groceries, technology and holidays)
Wellbeing and mental health support from trained mental health first aiders
Refer a friend recruitment bonus scheme
Cycle to work scheme
Company pension scheme
We are an equal opportunities employer and are committed to developing diverse teams and an inclusive working environment. We believe that people from varied backgrounds and cultures give us different perspectives. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. We encourage applications from candidates of all backgrounds.If this opportunity seems like a good fit for you, we’d love to hear from you! Click apply ..... full job details .....