Deployment Lead London, United Kingdom

PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries, enabling high-fidelity, multi-physics simulation through AI inference across the engineering lifecycle.Our customers include leading innovators in Aerospace and Defense, Materials, Energy, Semiconductors, and Automotive.The role

We’re looking for experienced Deployment Lead(s) to join our customer-facing teams, serving as the critical bridge between PhysicsX and our customers. In this role, you’ll own the end-to-end deployment of our platform into diverse, customer-owned infrastructure environments. You’ll work closely with customers to understand their unique requirements, constraints, and environments, ensuring seamless platform adoption and deployment success. This is a hands-on technical role that combines deep infrastructure expertise with strong customer relationship skills, acting as a trusted advisor who guides customers through complex deployments while collaborating internally with our platform teams to meet real-world deployment challenges.What you’ll do

Partner directly with customers to assess their infrastructure requirements, security constraints, and deployment preferences, serving as the primary technical point of contact throughout the deployment lifecycleBuild and maintain strong relationships with customer technical teams and stakeholdersGather customer feedback and requirements to inform platform development prioritiesDesign and execute deployment strategies for customer-owned cloud and on-premise infrastructureTroubleshoot complex deployment issues across diverse infrastructure environments, distinguishing between application and infrastructure bugs and triaging internallyAct as a system validator to ensure our platform works within customer infrastructureContinuously apply and improve deployment best practices and standards, and coach colleagues in their adoptionWhat we’re looking for

Experience in deploying Kubernetes clusters across cloud platforms (AWS, Azure) and on-premise infrastructureExperience with infrastructure-as-code tools, preferably Crossplane, Terraform, and HelmUnderstanding of networking, security, and observability in containerised environmentsProven track record of working directly with external customers or clientsExcellent communication skills with the ability to explain complex technical concepts to diverse audiences, including managing expectations and delivering on commitmentsStrong problem-solving skills with a customer-first mindsetComfortable presenting to technical and business stakeholdersSelf-motivated with strong project management and organisational skills to empower internal and external teams to prioritise effectivelyCollaborative approach with the ability to work effectively across various teamsExperience in a customer-led, customer success, professional services, or solutions engineering role is a plusExperience in regulated industries or high-security environments is a plusWhat we offer

Equity options – share in our success and growth10% employer pension contribution – invest in your futureFree office lunches – great food to fuel your workdaysFlexible working – balance your work and lifeHybrid setup – remote flexibility with our Shoreditch officeEnhanced parental leave – support for life’s milestonesPrivate healthcare – comprehensive coveragePersonal development – access learning and training to help you growWork from anywhere – extend your remote setupWe value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply. We collect diversity and inclusion data solely for monitoring the effectiveness of equal opportunities policies and ensuring compliance with UK employment and equality legislation. This information is confidential, used only in aggregate form, and will not influence the outcome of your application.Apply for this job

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