Dental Receptionist-Treatment Coordinator

We are looking for an experienced Dental Receptionist/Treatment Coordinator. The practice is fully private. They are located in the heart of the Harley Street medical district.We are seeking an enthusiastic, friendly, and hard-working person to join lovely team! Job Overview for Dental Receptionist/Treatment Coordinator Full-time 40 hours in 5 days Monday - Friday (shifts required depending on rota: 07:30-16:30 and 09:30-18:30) Requirements for Dental Receptionist/Treatment Coordinator Experience in working at a private dental practice (preferably 3 years ) Understanding of procedures and workflow Experience with dental software; ideally SOE Proficient knowledge and computer literacy in all Microsoft Office programmes such as Word, Excel, Outlook The main duties involved but not restricted to Dental Receptionist/Treatment Coordinator Opening reception, logging in and switching on Warmly greeting and acknowledging patients as they arrive Ensure the consistent delivery of an excellent patient experience Answering the phone and responding to emails Diary management, scheduling, and rescheduling patient appointments Following daily reception checklist and highlighting tasks when complete Setting up recalls for dental appointments Treatment coordination: contacting patients to book for outstanding treatment and keeping track Creating treatment plan estimates and emailing/printing for patients Monitor the conversion of treatment plans and liaise with patients with outstanding ..... full job details .....