Demand Officer - Homelessness Relief and Temporary Accommodation

36 hours per week Hybrid (1 day on-site, remainder remote) ASAP Start21.91 PAYE ( 28.57 Umbrella, rising to 29.49 after 12 weeks) Hybrid Working East London 3-Month Contract (Likely Extension)Demand OfficerTemporary Role - 3 months with possible extensionsFull Time - Monday to Friday, 36 hours per weekHybrid Working - 1 day per week in Stratford (Bridge Road Depot, E15 3LX), remainder remotePO1 - 21.91 PAYE (or Umbrella equivalent of 29.75 per hour)ASAP StartWe''re recruiting for an experienced Demand Officer to join a busy Housing Needs service within a large London local authority.This role sits primarily within the homelessness relief and temporary accommodation function, supporting households who are already homeless and require accommodation, move-on support, and longer-term housing solutions.Key ResponsibilitiesManage a caseload of homeless households and assess housing needsArrange emergency and temporary accommodation placementsSupport customers to secure longer-term housing solutionsLiaise with landlords, accommodation providers and internal teamsMaintain accurate case records and performance dataEnsure statutory homelessness duties are metHandle complex cases, enquiries and complaintsSupport vulnerable individuals and families through the homelessness processAbout YouWe''re particularly interested in candidates with experience in:Homelessness reliefTemporary accommodationHousing needsHousing solutionsHousing optionsMove-on servicesYou should have:Experience ..... full job details .....