Delivery Manager

OverviewThe Delivery Manager is responsible for ensuring the successful delivery of high-quality software products on time, within scope, and in alignment with business goals. This role focuses on facilitating agile practices within the team, coordinating with stakeholders, managing risks, optimising workflows, and overseeing supplier relationships to ensure that external resources and third-party services align with project needs and timelines. The Delivery Manager acts as a bridge between the development team, product owners, and other stakeholders, including suppliers, to ensure smooth communication and efficient delivery processes.

Key Responsibilities

Agile Process Facilitation

Delivery Management

Stakeholder Engagement

Supplier Management

Team Leadership and Coaching

Risk Management

Metrics and Reporting

Process Optimisation

About YouRequired Skills and Experience

Agile Expertise: Solid experience with agile methodologies (e.g., Scrum, Kanban), with the ability to apply them effectively in a software development context.

Delivery Experience: Proven track record of successfully managing and delivering software products in an agile environment.

Supplier Management: Strong experience in managing external suppliers and third-party vendors, including contract negotiation, service delivery, and performance monitoring.

Communication Skills: Strong ability to communicate clearly with both technical and non-technical stakeholders, including external suppliers. Comfortable presenting to senior leadership and facilitating cross-team collaboration.

Problem-Solving: Excellent critical thinking and problem-solving skills, with the ability to remove obstacles and help the team succeed.

Leadership and Coaching: Experience leading agile teams and coaching individuals to reach their full potential.

Project Management: Familiarity with project management tools (e.g., Jira, Confluence) and experience tracking and reporting on progress.

Risk Management: Ability to proactively identify, assess, and mitigate risks that could affect delivery timelines or product quality.

Continuous Improvement Mindset: Commitment to continuous improvement, both personally and for the team, using retrospectives, feedback loops, and metrics to drive improvements.

Desirable Skills and Experience

Salesforce CRM Experience (Energy and Utilities)

UK Energy Industry Experience

Preferred Qualifications

Certifications: Certified ScrumMaster (CSM), Certified Scrum Professional (CSP), or other agile certifications.

Technical qualifications: Any that demonstrate understanding of the software development lifecycle and familiarity with relevant technical concepts (e.g., DevOps, CI/CD, microservices).

About UsWhat''s in it for youHealthcare plan, life assurance and generous pension contribution

Volunteering Day

Hybrid Working

Various company discounts (including shops, gyms, days out and events)

Holiday of 25 days (plus bank holidays) and ability to buy/sell days

Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Flexibility statementThe fast moving nature of the company''s business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

Ecotricity is Britain''s greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don''t just supply green energy, we use the money from our customers'' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning ''bills into mills''. Some of our biggest achievements to date include building Britain''s first megawatt windmill and the country''s first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass.

We don''t just focus on energy though- we built the Electric Highway, Britain''s leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain''s greenest mobile phone service, Ecotalk, where they use the money from their customers'' bills to protect and regenerate Britain''s lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.

Job Details

Job Type: Full-time

Pay: £40,000.00-£50,000.00 per year

Application questions

Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 2/3 days per week?

Will you now or in the future require sponsorship for employment visa status?

Work authorisation

United Kingdom (preferred)

Work LocationHybrid remote in Stroud GL5 3BY

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Technology, Information and Internet

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