Delivery Manager

OverviewBA/PM/CHANGE MANAGEMENT

CITY OF LONDON

Be responsible for ...

overseeing delivery of the digital change portfolio

manage the delivery of all digital projects

lead the delivery relationship with vendors

oversee the Digital technology budget

manage the IT Digital Change Team.

Are you an experienced technology change leader with a background in insurance? Are you passionate about delivering digital transformation that drives real business value?

I am seeking a

Digital Change Lead

to join our dynamic Digital Trading team. This is a pivotal role responsible for driving forward the digital strategy, managing high-impact technology projects, and leading a team of change professionals within a fast-paced, regulated environment.

Responsibilities

Strategic Delivery : Work with Digital Trading and Technology teams to shape and execute our digital strategy through innovative tech solutions and seamless project delivery.

Vendor Management : Own the day-to-day relationship and manage other digital vendors. Ensure high performance, contract alignment, and effective collaboration.

Team Leadership : Lead and grow the Digital Change Team. Set clear goals, allocate resources, and oversee recruitment, performance management, mentoring and coaching.

Project Management : Oversee complex digital initiatives with clearly defined scopes, timelines, and outcomes. Produce high-quality artefacts including PIDs, plans, risk logs and reports.

Continuous Improvement : Drive improvements in change delivery processes, fostering best practices both internally and with third-party vendors.

Budget Oversight : Manage digital project budgets in collaboration with Finance and Change teams, ensuring cost efficiency and optimal resource allocation.

Stakeholder Engagement : Act as the IT Application Owner for the Digital Platform and escalation point for key users and stakeholders.

Strategic Input : Support the Change Manager with strategic planning and evolution of our project management methodologies and frameworks.

What We’re Looking For

5+ years’ experience delivering IT projects/programmes, ideally with Change/PMO team leadership.

Proven track record in the insurance sector. Experience in Lloyd’s of London syndicates is highly desirable.

Skilled in agile methodologies and managing BA/PM resources across multiple workstreams.

Confident managing vendor relationships, contracts, and performance metrics.

Strong organisational, planning, and communication skills.

Familiarity with insurance technology platforms, especially those used in the Lloyd’s market, is a plus.

Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Business Development, Management, and Information Technology

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