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Permanent

Delivery Consultant

Liverpool
money-bag 26000.00-26000.00 Annual
Posted Today

We are seeking a dedicated and detail-oriented Delivery Consultant to join our team. The ideal candidate will be responsible for ensuring smooth project operations and client satisfaction through various stages of the project lifecycle. Key responsibilities include: Client Feedback Management: Gather and manage client feedback at key points throughout the project, not just at project closure.Consultant service calls throughout duration of projectClient Engagement: Encourage clients to sign up for the new YPO.Exit Meetings: Conduct exit meetings to capture consultant feedback for marketing purposes and retention data analysis.Contract Audits: Perform regular contract audits to ensure compliance and accuracy.Extension Management: Chase extension signatures and manage IR35 re-determinations at extension points.Financial Tracking: Track financial envelopes and budgets to ensure project financial health.Project Reporting: Support the creation of project summary and success reports.Cross-Selling: Identify opportunities to cross-sell products and services (land and expand).Onboarding: Send onboarding packs and lead onboarding sessions for new clients and team members.Equipment Management: Ensure the return of equipment at the end of projects.Change Requests: Support with change board requests and manage the process efficiently.Purchase Orders: Chase and manage PO numbers to ensure timely procurement. The following key skills are essential: Communication Skills: Strong verbal and ..... full job details .....

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