Debt Recovery Assistant

Job DescriptionWe are looking for a Debt Recovery Assistant to be based in our head office in Milton Keynes.You will be responsible for maintaining debtor accounts and ensuring all overdue invoices are chased and paid on a timely basis, in line with company policy.Main ActivitiesChase overdue invoices by telephone, text, email and letter within agreed timescalesMaintain accurate and detailed records of all chasing activityEnsure pre-legal correspondence issuedMaintain a positive working relationship with branchesAdvise branches on procedure and process where and when appropriateCommunicate effectively with all levels and departments within the companySupport other members of the Debt Recovery team if required to ensure all daily Debt Recovery functions are carried out should staff be on holiday/sick leaveAnswer internal/external queries in an effective and timely mannerUndertaking any other duties which may be requested by the Line ManagerAdditional ActivitiesIssuing County Court ClaimsLiaising with the Court and Court MediatorsLiaising with the relevant individuals in regards to disputed claimsPreparation of Witness Statements on behalf of the companyCommunicating with DefendantsPreparing Court Orders when requiredLiaising with Group Legal and CounselFollow up communication post JudgmentForwarding cases to EnforcementPost Enforcement liaison and updating systemsSkills RequiredTenacity and enthusiasmExcellent communication skills at all levelsGood keyboard skills and ..... full job details .....