Debt Process Improvement Manager

Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicity''s, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.Join us. Be part of more.Our client, a leading player in the Utilities sector, is seeking a dynamic and detail-oriented Debt Process Improvement Manager to join their innovative team on a temporary basis for a duration of 9 months. This exciting role is pivotal in designing, delivering, and measuring debt initiatives aimed at reducing debt risk while adhering to customer, regulatory, and operational controls.Role: Debt Process Improvement ManagerLocation: Stockport, Leicester or Edinburgh (1 Day in Office)Duration: 9 months Rate: £400 per day (Umbrella) or £58k PAYEKey Responsibilities:Develop, enhance, and maintain collections strategies, processes, and controls throughout the residential debt life cycle, ensuring alignment with business priorities and operational clarity.Utilise data analysis and logical problem-solving to identify customer debt risks, operational trends, root causes, and opportunities for improvement.Design and implement controlled logic changes within the debt management system, ensuring business requirements are effectively translated into system rules.Create ..... full job details .....