Day Porter

Day Porter: Fixed Shift - Monday to Wednesday pm and Saturday and Sunday (Days off Thursday and Friday) Core Competencies and Key attributes Friendly, respectful, and resident-focused Diligent with excellent attention to detail Proactive and capable of working independently Discreet, reliable, and professional at all times Takes pride in maintaining a high-quality environment Primary Responsibilities Resident Services and Front Desk Duties: Act as the first point of contact for residents and guests, offering courteous, professional assistance at all times. Assist residents with carrying parcels, shopping bags, and suitcases (of a normal weight). Provide concierge-style services including handling deliveries, booking transport, and assisting with service requests. Building Checks and Monitoring: Conduct scheduled building checks throughout the day to ensure the property is secure, well-maintained, and fully operational. Check communal areas, stairwells, plant rooms, lifts, car parks, and external grounds. Identify and report maintenance issues, safety hazards, or unauthorised access. Monitor lighting, fire exits, alarm panels, and emergency systems as part of routine inspections. Building Presentation and Cleanliness: Maintain high standards of cleanliness and presentation in the reception area and common parts. Ensure lobby areas are welcoming, tidy, and free from obstruction. Contractor and Visitor Management: Welcome and supervise contractors and ..... full job details .....