Day Concierge

Day ConciergeLuxury Residential Development SW10, London£28,000 per annum 4 on, 4 off (7am-7pm) We are currently recruiting for a polished and professional Day Concierge to join a luxury residential development in SW10. This is an excellent opportunity for someone who takes pride in delivering exceptional customer service and thrives in a front-facing, resident-focused environment. The Role Working a 4 on, 4 off shift pattern (7am-7pm), you will be the first point of contact for residents and visitors, ensuring the smooth day-to-day running of the front desk and maintaining the highest standards of presentation and service. Key Responsibilities Deliver outstanding customer service to all residents and visitors Provide a warm, professional welcome at all times Anticipate and respond proactively to resident needs Assist with general front-of-house duties including parcel management and key handling Monitor CCTV and access control systems Support with emergency procedures and ensure site safety protocols are followed Act as a strong ambassador for the development and managing agent About You Previous experience in concierge, reception, or front-of-house roles (residential or hospitality preferred) Confident communicator with excellent interpersonal skills Well-presented, reliable, and proactive Calm and decisive under pressure Familiar with CCTV, access control, and basic security procedures Knowledge of fire safety and first aid is advantageous ..... full job details .....