Day Concierge

We are currently recruiting for a Day Concierge to work in our incredible residential development of 56 units based in the heart of the bustling Camden Town (NW1).You will have the responsibility of delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients. You will also be a people person that goes that little bit further to get to know the residents and build strong relationships with them on an individual level, whilst always being completely professional, courteous and respectful. For any support in the place they call home, you will be their first and primary point of contact for any support they may require. Ideally, you''ll have all or most of the experience we''re asking for:Previous experience within the hospitality industry, preferably within a similar roleSignificant experience providing exemplary levels of customer serviceExperience in managing contractors and building works within a busy developmentAwareness of general fire, health and safety and securityProven ability to and handle confidential information with professionalism and discretionResponsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk.Assist the residents, guests and visitors when required.Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.Being courteous and helpful to residents, guests, ..... full job details .....