Day Centre Assessment and Reconnection Worker

Providence Row has supported people facing homelessness in East London since 1860. Our Day Centre is often the first place people come when they need help. It is a space where people can eat, shower, speak to staff, and be welcomed with dignity. As a Day Centre Assessment and Reconnection Worker, you will play a key role at that first point of contact. You will ensure people are welcomed calmly, understood quickly, and supported to access the right pathway. This is a role focused on assessment, decision-making, and connection rather than ongoing casework. You will also support geographical reconnection where appropriate, including accompanying clients to local authorities across London, ensuring plans are realistic, safe, and grounded in dignity. The ideal candidate Experience working with people affected by homelessness or multiple disadvantage. Confidence carrying out trauma-informed assessments and making clear, proportionate decisions. Understanding of housing pathways, rough sleeping processes, and local connection rules. Ability to remain calm and boundaried in challenging or fast-paced environments. Strong communication skills and the ability to build trust quickly. Good organisational skills and confidence using IT systems and databases. Desirable Experience in a day centre, drop-in, or similar frontline setting. Knowledge of local authority homelessness duties and processes. Experience supporting reconnection or working across borough boundaries. Lived ..... full job details .....