https://jobs.co.uk/job/datacentre-support-engineer-genesis-technology-services--cefb8536-4d99-4d88-8774-734e8855dcc2 RSS feed for Datacentre Support Engineer at Genesis Technology Services. en-gb Fri, 24 Apr 2026 10:17:17 GMT https://jobs.co.uk/job/datacentre-support-engineer-genesis-technology-services--cefb8536-4d99-4d88-8774-734e8855dcc2 https://jobs.co.uk/job/datacentre-support-engineer-genesis-technology-services--cefb8536-4d99-4d88-8774-734e8855dcc2 Tue, 21 Apr 2026 23:00:00 GMT Location: Dublin | Salary: Negotiable | Type: Contract | Primary Role Provide onsite support to the Datacentres in Dublin on a call out rota covering 24/7 Monitor and Respond to ALL trouble tickets and work orders generated by the Ticket System within specified SLA times. P0 - 10 hours, P1 - 44 hours, P2 - 96 hours. For P1 and P2 ticket priority, Time to Work Completion is measured using (1) Calendar Days if the ticket type is Repair, (2) Business Days if the ticket type is Maintenance. Respond to call out within 15 mins of initial call and arrive on site within time agreed. Carry out 1st line maintenance of network elements as required / instructed. Assist with network integration and configuration activities as required. Carry out and / or assist with all installations of network equipment as necessary. Liaise with 3rd party vendors / operators. Ensure relevant issues are communicated to the point of contact as necessary. Follow Site Access and/or Permit to Work requests according to local procedure. Ensure Tools and Test Equipment is always functional and available. General Scope of Work IT infrastructure maintenance (Break-fix) scope Hardware Operations and Maintenance Visually inspecting... Contract