Database Administrator

Database Administrator At Trinity Hospice, the support of our community enables us to provide compassionate care for people and families when they need it most. Behind every fundraising campaign, donation, event and tribute is vital information that helps us build relationships with supporters and maximise the income that funds our services. We''re looking for an organised and detail-focused Database Administrator to join our Fundraising Team and play a key role in ensuring our supporter and income data is accurate, up to date and managed to the highest standard. What you''ll be doing You''ll be responsible for the accurate processing and recording of fundraising income and supporter information within our CRM database, Donorflex. Working closely with fundraising and finance colleagues, you''ll help ensure income is reconciled correctly, donations are acknowledged promptly and supporter records are maintained with exceptional attention to detail. Key responsibilities include: Processing and recording high volumes of fundraising income from a variety of sources. Maintaining accurate supporter and donor records within Donorflex. Managing regular giving administration, including Direct Debits and payment collections. Supporting funeral and in-memory donations processes. Ensuring donors and supporters receive timely acknowledgements and excellent customer service. Producing accurate data to support fundraising activity and income analysis. Acting as a key source of expertise ..... full job details .....