Data Service Desk Associate

Job Title: Data Service Desk Associate Duration: 6 months, extensions likely Location: Bristol (fully office based)Salary: 20.00 per hour PAYEPontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.Are you passionate about data and technology? Do you thrive in a fast-paced environment where you can make a real difference? If so, we have an exciting opportunity for you to join our client''s Data Platforms Team as a Data Service Desk Associate!About UsOur client is a leading provider in the utilities sector, delivering electricity to nearly 8 million customers across the UK. With a commitment to excellence and innovation, they are dedicated to maintaining the highest standards of service and reliability. Your RoleAs a Data Service Desk Associate, you will play a crucial role in supporting internal IT service requests. This is your chance to work alongside talented developers and internal customers, ensuring that their queries and requests are handled efficiently and effectively. What You''ll Be Doing:Delivering 1st line technical support to colleagues and escalating issues to senior team members as needed.Managing incoming requests to the ..... full job details .....