Data Officer - Connected Car

Connected Car Technical Officer Reference: JP00000 Rate: £18.64/hr PAYE (Inside IR35)Are you ready to accelerate your career and dive into the cutting-edge world of connected automotive technology? This is your opportunity to join an innovative and forward-thinking company as a Connected Car Technical Officer, where you''ll play a pivotal role in shaping the future of vehicle connectivity. If you''re passionate about problem-solving, data analysis, and working alongside industry leaders, this role offers the perfect platform to showcase your skills and grow professionally.What You Will Do:• Use ticket management tools to review service requests raised by the design team and take prompt, effective action. • Monitor incident tickets in the management system, ensuring they are tracked and resolved efficiently. • Utilise analytical tools to identify anomalies and trends, uncover root causes, and solve problems using SQL queries. • Employ advanced Microsoft Excel techniques, including Power Query, Power Pivot, and Power Automation, to manage and manipulate cloud-based data. • Validate offshore team reports used in vehicle campaigns, ensuring accuracy and consistency. • Collaborate cross-functionally with project quality, management, and engineering teams to maintain transparency and timely responses to concerns. • Provide technical support to the offshore call centre team, ensuring seamless communication and resolution of issues.What You Will Bring: • Data analysis background ..... full job details .....