Overview
Are you a detail-focused and methodical Administrator, with strong data entry skills and a passion for accuracy? We have a fantastic opportunity for a Data Entry Administrator to join a market-leading business, based in South Birmingham offices.As a Data Entry Administrator, your primary focus will be on processing a high volume of customer orders and ensuring all data is entered correctly and efficiently into the system. You will handle domestic and international orders, raise invoices, update stock records, and maintain accurate customer information. With meticulous attention to detail, you will ensure all information is logged, tracked, and updated in a timely manner to support smooth customer service and delivery processes. You will communicate with customers and sales agents by telephone and email, answering queries related to orders, stock availability, and delivery schedules. You will also prepare and process shipment documentation, liaising with carriers and customers to keep them fully informed.
Responsibilities
Process high volumes of customer orders and ensure accurate data entry into the system
Handle domestic and international orders, raise invoices, update stock records, and maintain customer information
Log, track, and update information to support smooth customer service and delivery processes
Communicate with customers and sales agents by telephone and email to answer queries on orders, stock availability, and delivery schedules
Prepare and process shipment documentation; liaise with carriers and customers to keep them informed
Qualifications
At least 2 years of office-based administration experience
Strong Microsoft Office skills, particularly Excel, Word, and Outlook
Highly organized with the ability to manage multiple priorities and maintain accuracy under pressure
Excellent communication, spelling, and grammar; able to handle a busy workload efficiently
Benefits
Competitive salary with an attractive benefits package
Free parking
Friendly and supportive team environment
About the employerSimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time, then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and ..... full job details .....