Data Centre Manager

The Data Centre Manager (DCM) is a senior onsite leadership role, responsible for the overall performance, safety, and operational excellence of 2 of Pulsant''s Data Centre s (DC s) in the Newcastle upon Tyne region. This role oversees people management, facility operations, compliance, budgeting, and third party activity, ensuring a secure, efficient, and high availability environment for clients. The DCM partners closely with internal stakeholders to support client retention and growth and represents the site during client visits. Success is measured through client and team satisfaction, site uptime, energy efficiency (PUE), and effective cost control. One of the sites has recently had mechanical and electrical infrastructure upgrades and is a leading site for Pulsant in terms of PUE. Key responsibilities: Lead, develop, and support the onsite team while role modelling company values and behaviours. Ensure full compliance with Health and Safety, security procedures, and industry accreditations. Oversee staffing, scheduling, and resourcing. Manage site budgets, control costs, and oversee both Opex and Capex expenditure. Own all maintenance activities, including PPM, contractor management, and service reviews. Drive energy efficiency initiatives and improvements in power and cooling performance. Manage incident, change, and problem processes, including producing accurate RCA reports. Coordinate rapid response to unplanned issues, engaging contractors when necessary. Provide ..... full job details .....