Data Analyst

Are you an Excel whizz?

Do you have a passion for data?

Are you looking for a role where you can-help shape service delivery and optimise processes?

My client, a unique financial services organisation based in Kings Hill, are-looking for an ambitious, engaging,-and diligent Data Analyst-to join their small Customer and Operations Insight team.

As a Data Analyst you will create and analyse operational data and customer feedback-to drive efficiency and enhance customer experience.- Main duties include:

• Collection, analysis, and interpretation of operational MI.
• Creation of regular reports and dashboards to track KPI''s and metrics
• Analysis of customer feedback and trends
• Engaging with-operational teams and senior stakeholders to identify opportunities for improvement.

As a Data Analyst demonstrable experience in working with analytics is essential.- You will also possess-strong communication skills, with the ability to-adapt your style to different audiences.- You will also have:

• A passion for data
• Strong Excel skills, with the ability to analyse, clean, and model data efficiently
• The ability to convey ideas and information effectively.
• A personable and confident presentation style-

Based from the Kings Hill headquarters you will benefit from:

• Hybrid working, 2-3 office days per week as the role allows
• 30 days Annual Leave, plus Bank Holidays
• Development and progression opportunities
• A variety of additional Work and Social Benefits-

To apply please send your CV-or call Gareth in the office for more information.