https://jobs.co.uk/job/data-analyst-customer-success-ef-recruitment--ec65bff0-f6c4-4345-8f31-41c4c73a05ab RSS feed for Data Analyst - Customer Success at EF Recruitment. en-gb Thu, 28 May 2026 18:54:26 GMT https://jobs.co.uk/job/data-analyst-customer-success-ef-recruitment--ec65bff0-f6c4-4345-8f31-41c4c73a05ab https://jobs.co.uk/job/data-analyst-customer-success-ef-recruitment--ec65bff0-f6c4-4345-8f31-41c4c73a05ab Wed, 27 May 2026 23:00:00 GMT Location: London | Salary: £250 - £265/day | Type: Contract | Our global SaaS Client are now seeking a Data Analyst to join their team with a focus on customer retention. This role is a unique opportunity to transform reporting, build behavioural analytics, and work across the whole ecosystem lifecycle. This is a hybrid role (2/3 days week) for 13 months with potential to extend. Responsibilities   Building robust data foundations: Collaborate with engineering to develop pipelines, improve data integrity, and establish clear metric definitions Build data capabilities that work consistently across multiple regions and countries differences). Developing actionable dashboards & reporting: Create and maintain scalable, user-friendly dashboards that provide visibility into key performance metrics. Delivering deep-dive analytics: Conduct root cause analysis to uncover drivers of customer pain points, digital adoption challenges, and operational inefficiencies. Translate findings into actionable recommendations that improve customer journeys, optimize staffing and routing decisions, and reduce escalations. Advancing AI-native analytics: Leverage Gen AI tools to automate recurring insight generation Enabling experimentation & contin... Contract