https://jobs.co.uk/job/data-analyst-contact-centre-amp-workforce-planning-analytics-michael-page--f46a0172-3f78-4677-99b7-4ff95cafe0c6 RSS feed for Data Analyst - Contact Centre & Workforce Planning Analytics at Michael Page. en-gb Mon, 27 Apr 2026 23:03:32 GMT https://jobs.co.uk/job/data-analyst-contact-centre-amp-workforce-planning-analytics-michael-page--f46a0172-3f78-4677-99b7-4ff95cafe0c6 https://jobs.co.uk/job/data-analyst-contact-centre-amp-workforce-planning-analytics-michael-page--f46a0172-3f78-4677-99b7-4ff95cafe0c6 Sun, 26 Apr 2026 23:00:00 GMT Location: Walsall | Salary: £35000 - £40000/annum +Bonus +Excellent Benefits | Type: Permanent | Leading UK B2C Logistics & Supply Chain organisation require a Business Intelligence Analyst to join their expanding Operations Forecasting & Planning team. You will have responsibility for sourcing, analysing and modelling the Data to create advanced forecasting capabilities across operational demand workloads and national customer support operations. Client Details Leading UK B2C Logistics & Supply Chain organisation Description Key Responsibilities: Forecast modelling on a weekly, daily and hourly level around customer demand planning, which drives the resourcing requirement to meet customer needs. Utilise multiple statistical forecasting methods and apply this to analyse and extract meaningful properties from large and complex data sets using SQL, to enable complex planning assumptions and improve forecast quality. Production of accurate and effective weekly demand forecasts (rolling 0 - 26 weeks) across lines of business ensuring awareness and management of Seasonality factors, Volume driver analysis and Special event forecasting Provide insight and intelligence to enable Operational leads and Resource Planning teams to make informed decisions on resourcing,... Permanent