Data, AI & Innovation Manager

(This is a home based role) 

Data, AI & Innovation Manager

Purpose of the Role

Our client is seeking a Data, AI & Innovation Manager to lead the transformation into a connected, data-driven, and AI-enabled organisation. This role is responsible for architecting and delivering a modern digital infrastructure that enhances performance, scales operations, and embeds intelligent decision-making across the organisation.

Beyond transformation, the role will ensure lasting capability by establishing a scalable digital foundation, upskilling teams, and embedding agile data governance. The focus is on building a culture of continuous innovation—moving beyond one-off solutions to adaptable, future-proof systems that leverage emerging technologies and support rapid responses to market needs.

Key Outcomes

• A fully integrated data ecosystem connecting all major business platforms (e.g. CRM, finance, and learner/ERP systems).

• Real-time, accurate dashboards that support decision-making across departments.

• AI tools embedded into daily operations (e.g. predictive analytics, automation, chatbots).

• Elimination of manual trackers through intelligent, self-updating data systems.

• A culture of innovation and digital literacy embedded across the organisation.

Key Responsibilities

• Lead and maintain the design and implementation of a connected data architecture using secure APIs, automated workflows, and standardised data structures.

• Define and implement a strategy to eliminate data silos and reduce reliance on spreadsheets and offline trackers.

• Continuously identify and address gaps in data flow, reducing manual processes and improving integration between systems.

• Oversee the long-term systems integration strategy, ensuring that new tools and processes align with a centralised, future-proof data infrastructure.

• Identify opportunities to embed AI into operational workflows (e.g. automated risk alerts, engagement tracking, intelligent resource allocation).

• Pilot and scale AI-powered tools such as language models, chatbots, predictive dashboards, and automation, working with system partners where required.

• Stay ahead of emerging technologies and assess relevance to strategic goals.

• Act as the organisational lead for digital innovation and transformation, fostering a tech-first mindset and supporting digital skills development.

• Champion user-friendly, data-informed tools that empower teams and reduce manual workload.

• Promote digital confidence and capability across departments through training, coaching, and best-practice guidance.

• Establish robust data governance, including access permissions, version control, and compliance safeguards.

• Ensure all reporting meets relevant regulatory, audit, and compliance standards.

• Provide the senior leadership team with strategic insights to inform forecasting, risk management, and performance reviews.

• Line-manage a small IT/digital team with a broad remit across hardware, software, and innovation.

• Commission and oversee third-party partners when required.

Skills & Experience Required

Essential:

• Proven experience designing and implementing data integration and automation projects.

• Strong understanding of systems architecture, APIs, and cloud-based platforms.

• Minimum 2 years’ experience working with Power BI, Excel, and/or automation tools such as Power Automate in a fast-paced environment.

• Strong proficiency in Python, SQL, DAX, and Power Query (M language).

• Experience leading technical or cross-functional teams in a change or transformation context.

• Excellent communication skills with the ability to translate technical concepts for non-technical audiences.

Desirable:

• Experience implementing AI tools within education, apprenticeships, or similar sectors.

• Familiarity with industry-specific compliance and reporting standards.

• Awareness of data protection, security, and audit requirements.

• Exposure to business systems such as CRM, ERP, or apprenticeship management platforms.