Danish Customer Service Agent

Danish Customer Service AgentLocation: Hybrid - Canary Wharf, LondonSalary: 26,700 + uncapped commission + benefitsHours: 37.5 hours per week (shifts between 8am-8pm Mon-Fri, weekend rota)TeamJobs is working with a leading international organisation to recruit a Danish-speaking Customer Service Agent to join their growing team based in Canary Wharf, London.This role is perfect for someone who enjoys speaking with customers, understanding their needs, and helping them find the right solution while delivering an excellent service experience.You will be handling inbound calls from customers, assisting with enquiries, bookings, modifications, and recommending additional products or services where appropriate.The RoleAs a Customer Service Agent, you will:Handle incoming calls from customers for sales and service enquiriesAssist customers with bookings, modifications, confirmations and cancellationsIdentify opportunities to upsell additional services or upgradesUse internal systems to manage customer requests and bookingsDeliver excellent customer service while meeting sales targetsWhat We Are Looking ForFluent Danish and English (spoken and written)Experience in customer service, sales or call centre environmentsStrong communication and interpersonal skillsAbility to work in a fast-paced and target-driven environmentGood attention to detail and multitasking skillsA positive and proactive approach to customer interactionWhat''s on OfferHybrid working opportunity in Canary Wharf, ..... full job details .....