Damp and Mould Planner

Contract Type: Temporary (6 months, with potential for extension)

Location: Office-based
Hours: 42.5 hours per week
Pay Rate: -17.50 per hour (PAYE)

Role Overview:
Our client is seeking an experienced and highly organised Damp, Mould & Repairs Planner to join their team on a temporary basis. This role is critical in ensuring the effective coordination and scheduling of maintenance and repair works, with a particular focus on damp and mould cases within social housing properties.

Key Responsibilities:

• Plan, schedule, and coordinate repair and maintenance works, ensuring efficient allocation of resources.

• Manage and prioritise damp and mould cases, ensuring timely response and resolution in line with service standards.

• Liaise with tenants, contractors, and internal teams to arrange appointments and provide updates.

• Monitor job progress, ensuring works are completed within agreed timeframes and to required quality standards.

• Maintain accurate records and update internal systems with job status, notes, and outcomes.

• Handle incoming repair requests and queries, providing excellent customer service at all times.

• Work closely with surveyors and operational teams to ensure effective diagnosis and resolution of issues.

• Ensure compliance with relevant housing regulations, policies, and health & safety standards.

Key Requirements:

• Proven experience in planning/scheduling within a repairs or maintenance environment.

• Strong knowledge and hands-on experience dealing with damp and mould cases.

• Previous experience working within the social housing sector is essential.

• Excellent organisational and time management skills, with the ability to manage a high-volume workload.

• Strong communication skills, both written and verbal.

• Proficient in using scheduling systems and Microsoft Office applications.