DaaS Improvement Programme Director

Finstech Consulting are looking for a Programme Director to work with our Insurance Broking client, within their global technology team. Working closely with a global vendor, the role is responsible for shaping, optimising and maturing the global Device as a Service (DaaS) operating model, driving operating excellence, service stability and an improved colleague experience at scale. You will lead a small programme team and work closely with a globally distributed BAU team, external partners and senior stakeholders to refine, prioritise and deliver a portfolio of enhancements, underpinned by data insights and ensure successful transition into stable BAU operations. We are seeking a pragmatic, outcome focused and adaptable leader with demonstrable success delivering similar service-improvement programmes in lean, complex environments where hands-on delivery is required alongside programme leadership. The successful candidate will ideally be based within commutable distance of London, as there may be a requirement for regular travel into the office, but a fully remote role may be considered for the right person. The role is outside of IR35, on a SOW basis for which the specific deliverables are expected to be completed by the end of 2026. All necessary hardware will be provided by the client as access to their networks is required to successfully support the project.Key Responsibilities:? Work closely with the BAU team to enhance the end to end device lifecycle, including ..... full job details .....