DA Counter Fraud Litigated Handler

DA Counter Fraud Litigated Handler

Application Deadline:

12 September 2025Department:

LegalEmployment Type:

Permanent - Full TimeLocation:

Bolton

Description

The DA Litigated File Handler role involves working within a team of fraud specialists and legal support staff. The DA Litigated Fee File Handler will run a caseload of Litigated RTA suspected fraud cases under Delegated Authority on behalf of a cross section of insurance clients.

The File Handler will work in close conjunction with the Team Leader and the relevant Lead Lawyer in the team so to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. In addition, a high level of commercial awareness in relation to fixed fee work is essential. A key element of this role is decision making, to be reached within a set timeframe in accordance with the case strategy and within the best interests of the client.

The File Handler will work with strategic foresight so to ensure all litigation and opportunities are taken in order to work towards shaping the future of the counter-fraud arena.

The caseload will consist of a range of suspected fraudulent insurance claims consisting of the following types of claim:

Bogus PassengerStaged/ContrivedFraudulent ExaggerationInduced accidentsLow Speed ImpactLate Notification ClaimsCredit Hire FraudOrganised Crime (Fraud Rings)

Key Responsibilities

It will be the responsibility of the File Handler to run fraud cases from the point of litigation through to the resolution of the case.

Responsibilities in case management include, but not limited to:

Strategic Excellence

Detailed review and analysis of evidence throughout the life of the caseSetting the case strategy on files, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical LeadsAdhering to all work type process stagesIdentifying strategic litigation opportunities and complex cases when appropriateIdentifying client trends and any opportunities to raise profile with clients

Client Excellence

Running files in accordance with agreed client guidelinesEnsuring maximum client satisfaction on each caseEnsuring accurate and timely completion of all client and internal MIAchieving both client and internal KPIs

Technical Excellence

Liaising with all appropriate involvements on the case in order to carry out agreed investigations to implement the set strategyCompliance with all procedural and investigative deadlinesAchieving, the best result in litigation – protecting the client’s position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible. Undertaking advocacy where required and cost-effective to do soDealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolutionDelegating tasks as appropriate to assistants to take the case forwardTimely and accurate maintenance of all Case Management Systems from opening to closureAdherence to file management policiesComplying with the SRA Standards and RegulationFinancial Excellence

Be commercially aware, by working in an efficient and effective manner, where working within a fixed fee priceCommercial awareness so as to retain profitabilityAchieve financial targetsEnsure timely and accurate billingCultural Excellence·Adhere to our Values

Working Hours35 hours per week

Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.

Primary location for this role is Parklands, Bolton office

We are agile workers with attendance within the office at least 1 day a weekSkills, Knowledge and Expertise

Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.)Experience of handling RTA pre-litigated and / or litigated case loadAn understanding of insurance litigation practice and processes together with indemnity principlesKnowledge of the litigation process / working knowledge of the CPR, relevant Personal Injury Protocols and working platforms/portalsGood advocacy skillsGood client care skills and evidence of working to client guidelinesHigh level of analytical skillsExcellent listening, verbal and written communication skillsAbility to prioritise work, keep to deadlines and work under pressureAbility to anticipate problems and identify solutionsExcellent IT SkillsAdhere to the Keoghs ValuesExperience of time recording and billing systems

Benefits

Davies Incentive Plan25 days holiday per year which increases with level of service (opportunity to buy and sell 3 days)Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.Simply Health Care Cash PlanWeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing and healthy living and financial and legal wellbeingDeath in ServiceCritical Illness CoverPHI/Income Protection (Private health insurance)Pension Contribution based 5% Employee / 3% EmployerEmployee Resource GroupsEmployee Volunteering ProgrammeCycle to Work Scheme*Tech Scheme*Season Ticket Loan*Gym Flex*Access to Online Discount SitesDiscounted Gourmet Society MembershipDiscounted Tickets for Merlin Attractions nationwideDiscounts at local retail outlets* after successfully completing ..... full job details .....