D365 FandO and CE Service Delivery Manager

D365 Service Delivery Managerc.£80k + generous benefits package + discretionary bonus Hybrid Working - 3 days on site Permanent Role Overview:Our client, global organisation, is in the middle of a huge D365 Fandamp;O transformation programme and looking to recruit an experienced and driven Service Delivery Manager.You''ll need to have experience working as a Service Delivery Manager within D365 (Fandamp;O and CE) as the key purpose of the role is to lead the support, quality, and governance across the entire platform. This is a pivotal role ensuring a smooth transition from project delivery to go-live operations. Key Responsibilities:Own D365 CE andamp; Fandamp;O service delivery performance, governance, and continuous improvementManage incidents, service requests, developments, and problem resolutionCollaborate across teams to ensure quality, efficiency, and high service standardsLead service transition from implementation to BAUReport on performance, run stakeholder meetings, and manage service communicationsCandidate Requirements:Educated to a degree levelStrong experience in D365 CE andamp; Fandamp;O service deliverySolid technical understanding of the D365 (Fandamp;O and CE) ecosystemProject/sprint management experience (Agile is desirable)Proficient in issue resolution, stakeholder engagement, and service reportingMicrosoft certifications (preferred but not essential)Strong understanding of current legislation''s and relevant governanceModis International Ltd acts as ..... full job details .....