https://jobs.co.uk/job/d365-crm-consultant-amtis-professional-ltd--471d1de3-14c1-4357-a072-a01fa3ae8288 RSS feed for D365 CRM Consultant at Amtis Professional Ltd. en-gb Sat, 27 Jun 2026 05:51:56 GMT https://jobs.co.uk/job/d365-crm-consultant-amtis-professional-ltd--471d1de3-14c1-4357-a072-a01fa3ae8288 https://jobs.co.uk/job/d365-crm-consultant-amtis-professional-ltd--471d1de3-14c1-4357-a072-a01fa3ae8288 Thu, 25 Jun 2026 23:00:00 GMT Location: Clerkenwell | Salary: £65000 - £75000/annum Benefits | Type: Permanent | D365 CRM Consultant - Strategic Lead (Dynamics 365 CE) – UK - London hybrid, £ up to £75k We’re partnering with a leading organisation looking to appoint a D365 CRM Consultant  to lead the strategy design and delivery of customer service solutions within a Microsoft ecosystem. This role sits at the heart of transformation activity, shaping how customer interaction platforms evolve and scale. The role You’ll take ownership of the Dynamics 365 Customer Engagement (CE) Customer Service capability—leading both strategy and hands-on delivery. Key areas include: Designing and implementing D365 Customer Service Workspace, Omnichannel and Contact Centre solutions Delivering Live Chat, Voice and digital channel integrations Driving Teams telephony integration within the CRM estate Translating business requirements into scalable, well-architected solutions Working closely with technical teams to integrate D365 with wider platforms Supporting user adoption through workshops, training and continuous improvement What we’re looking for Strong experience as a D365 CE techno-functional consultant (Customer Service focus) Proven track record delivering Omnichannel solution... Permanent