Cyber Service Integration Manager

Cyber Service Integration Manager This is a new and exclusive opportunity for a Cyber Service Integration Manager to join the thriving Cyber team in this thriving investment bank as they grow their Service Integration Manager - Cyber team Role detailsTitle: Service Integration Manager - CyberSalary: 80,000 - 120,000Focus of the role: the first-line service-management framework for Cyber servicesLocation: London City and home working hybrid (50/50%) The Cyber Service Integration Manager is responsible for owning and operating the first-line service-management framework for Cyber services supporting EMEA, Americas Division (inc Canada and Brazil) and APAC. This includes end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls and continual improvement.Operating within the EMEA-led SIAM integration hub, the role will coordinate Cyber teams, regional technology teams, intragroup providers and third-party suppliers to provide a consistent, controlled and evidence-based view of Cyber service performance across supported regions and entities.Key AccountabilitiesEnd-to-End Cyber Service IntegrationInternational and Cross-Regional IntegrationCross-Supplier and Cross-Function CoordinationCyber Service Performance, Risk and ResilienceGovernance and Integrated Service ReviewsStakeholder and Supplier EngagementContinual Improvement and Service MaturityInternational Cyber Service Reporting, ..... full job details .....