https://jobs.co.uk/job/cyber-security-it-service-manager-global-robert-walters--73b68208-deda-48a3-add2-a81a3149a48d RSS feed for Cyber Security - IT Service Manager (Global) at Robert Walters. en-gb Wed, 07 Oct 2026 14:46:51 GMT https://jobs.co.uk/job/cyber-security-it-service-manager-global-robert-walters--73b68208-deda-48a3-add2-a81a3149a48d https://jobs.co.uk/job/cyber-security-it-service-manager-global-robert-walters--73b68208-deda-48a3-add2-a81a3149a48d Wed, 07 Oct 2026 11:53:18 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | My well-established client is expanding its Cyber Security Service Management team and is looking for a lead to own the end-to-end Cyber Security service across the bank''s global regions. This role works closely with Cyber teams, regional technology functions and third-party suppliers to drive consistent service performance, governance, reporting and continual improvement across the organisation. About the role: Own Cyber service performance, SLAs, KPIs, service reporting and governance across multiple regions and suppliers Lead cross-regional service reviews, manage operational risks, incidents, dependencies and improvement actions Maintain the Cyber service catalogue and support the transition towards automated reporting through ServiceNow and related platforms Build strong relationships with CISOs, Cyber teams, technology stakeholders and suppliers, translating technical issues into clear management reporting About the requirement: Strong IT Service Management / Cyber Service Management experience within a complex, multi-supplier environment Experience working across global regions and engaging senior/CISO-level stakeholders Strong knowledge of service governance, SLAs, KPIs... Permanent